When a community is created, it contains a forum by default. You
can add more forums if you want to organize community discussions around different focus areas. You cannot add existing, stand-alone forums to a community.
Before you begin
You must be a community owner to add
a forum to a community, and you must also be logged in to Communities.
Your community must contain
the Forums widget for you to be able to add forums. Every community
contains the widget by default when the community is first created.
The widget lists the five forum topics that were updated most recently.
If the widget is removed and you want to add it back, you can do so
at any time. For information about how to add widgets, see Adding
widgets to your community.
Community forums have the same access level as the community that contains
them. When you add a forum to a restricted community, the forum automatically becomes a restricted
forum and it is not available from the Forums application. Forums added
to public communities are available from the Public Forums page in the Forums
application.
About this task
Adding multiple forums to a community provides your members
with dedicated discussion areas where they can ask questions and discuss
relevant topics. For example, if your team encounters an issue that
is blocking progress on a project, you might create a troubleshooting
forum to find out if anyone in the community has a similar problem
and if they have a suggested solution.
Procedure
To add a forum to your community, complete the following
steps.
- Select Forums on
the community's Overview page, and then
click the Forums tab.
- Click Start a Forum.
- Required: Enter a name for the forum in the Name field.
- Enter one or more tags in the Tags field.
- Enter a description for the forum in the Description field,
and then click Save.
Results
After you save the forum, it opens in the Forums user interface
where you and your fellow community members can start to post topics
and questions. To access the forum from the community, select
Forums on
the community's
Overview page, click the
Forums tab,
and then click the forum title to open the forum. You can also use
the Forums widget on the community's
Overview page
to keep up with the latest updates to forum topics. The widget lists
the five most recently updated forum topics. To access a full list
of community forum topics, click
View All in
the widget.
What to do next
You can perform the following actions directly from the community:
- Start a forum topic by clicking Start a Topic and
completing the form that is displayed.
- Click a topic title in the Forums widget
to open it. This widget lists the five most recent topic updates.
- Access a full list of forum topics for the community by clicking View
All.
